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F.A.Q.

Frequently Asked Questions

Need something cleared up? Here are the most frequently asked questions. If you don’t find an answer to your question, feel free to contact us.
What services do you offer?

Our software solution enables businesses to offer their customers live product personalization and engaging 3D product experiences, both on screen and in augmented reality (AR).

What are the benefits to my business?

With our solution, businesses can showcase their entire product range without the need for images and physical samples for every customization option and variant. Research shows empowering customers to personalize products to their preferences and explore them in lifelike 3D and AR makes them more likely to purchase.

How does your technology add value to my business?

Research by Deloitte found that 3D and AR experiences led to 94% higher conversion rates, while businesses including Home Depot have seen increases of up to 200%. In addition, 80% of buyers say 3D and AR helps them make more confident buying decisions, leading to reductions in returns of up to 40%.

Is it possible to arrange a demo to learn more?

Absolutely, you can talk to our experts via phone, email, or the website to arrange a demonstration of the tool using your product as an example.

How does your 3D visualization tool work?

Our tool uses a 3D viewer that integrates seamlessly into a company’s existing website, allowing customers to instantly tailor product attributes like color and material, then visualize the customized product in their own space, using just their smartphone.

How can a product be viewed in real size with Enhance’s technology?

Lifesize visualizations can be launched directly from the product page on mobile devices, with just a tap, or by scanning a QR code if using a desktop or a physical asset like an advert or catalogue. The user then points their phone at the desired space to see a lifelike 3D model of the product, viewable from all angles.

What device types are compatible with your technology?

Our software solution is compatible with all popular devices, including smartphones, tablets, desktops and headsets, and also all major commerce platforms and website builders, including Shopify, Magento, WooCommerce, Wix, Webflow, and many more.

What does it take to integrate these tools into my website?

Our no-code solution is simple to integrate. Just upload your 3D models to our tool and set the customization options you want to offer to customers. It will then generate a snippet of code for you to grab and drop into all your channels.

Is it necessary to make changes to my website to implement your technology?

No, our solution is designed for seamless implementation. Our tool uses a very common snippet of code called an iframe, which can be embedded into any existing web property without making changes to website design or infrastructure.

Which 3D file formats are supported?

A wide variety of 3D formats are supported but will need to be converted to .GLB for onscreen display and augmented reality. We can advise you on how to do this.

Ready to boost sales with immersive product experiences?

Talk to an expert

Complete this form and we'll be in touch to arrange a brief meeting to determine if and how we can help add value for your business.

We'll then prepare a customized demo of our tool, tailored to your needs. From there, we'll work with you to enhance your commerce operations and drive success.

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